FAQ

At D&S Brilliance, we're committed to making your jewelry shopping experience seamless, transparent, and trustworthy. Below, you’ll find answers to common questions about our company, products, and services. Need more help? Reach out at support@dsbrilliance.com (mailto:support@dsbrilliance.com) or via live chat.

About D&S Brilliance

What is D&S Brilliance?

How long have you been in business?

Are you located in the Diamond District?

Products and Customization

What types of jewelry do you offer?

Do you offer lab-grown or natural diamonds?

Are your diamonds certified?

Can I customize my jewelry?

How do I know my ring or necklace size?

Ordering and Payment

How do I place an Order?

What payment methods do you accept?

Is my payment secure?

Ordering and Payment

Where do you ship?

Is shipping insured?

What is your return policy?

Do you allow exchanges?

Jewelry Care and Services

How should I care for my jewelry?

Do you provide warranties or repairs?

Contact and Support

How can I contact you?

Do you have a physical store?

How do I stay updated?